Shipping & FAQ
Where do you ship to? We ship from our EU warehouse to anywhere in Europe, United Kingdom, USA, Canada, Australia, New Zealand, South Africa. We ship samples to all other country's in the world but for rolls of the vinyl please contact us for a custom shipping quote. |
Can I order samples? Yes you can order 18 x 7cm samples on each product page by clicking the black 'ADD SAMPLE TO CART' button under the description. You can order up to 23 samples with low shipping rates to any country in the world. We also have full swatches available which are perfect for the trade. |
When will my order ship? After your payment is verified we generally ship your item on the same day if ordered before 10am (GMT) or any order after this time will be shipped the following business day. |
Will I have to pay international taxes & Duties? If you are in the EU or United Kingdom you will not have any import duty or tax to pay. For all other countries you will not be charged any sales tax or VAT at checkout but you may be liable for import duty and taxes. We ship from the EU so you should contact your customs office for specific amounts and percentages as it varies from country to country. |
What is your return policy? It is always best to order a sample if you are unsure of the colour before ordering a large amount. Samples are available on the product pages. You may return unopened items within 7 days of delivery for a refund. We'll only pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). As our Vinyl's are cut to order we deduct a 20% re-stocking fee of the value of the returned item unless the item is damaged or defective. |
What size should I order? Well this is tricky to answer, there are so many different applications so every project varies. The best advice we have for you is to allow an extra 10cm on each side, especially if you doing an overlap on the back of the door or table. Also always try to simplify it, for example on a kitchen break down each cabinet door into category's, 4 large doors, 8 small doors, 8 drawers etc. Then you can work out how many doors you can fit in each meter (3.3ft) of wrap. Also be aware when ordering a wrap with a grain in it you will need the grain to run along the same way on all doors, this may effect your measurements. And if you are really unsure then just send us a photo to info@layed.com and our experts can advise what you would need to order. |
What type of surfaces can I apply your vinyls to? Once the surface is a smooth and clean the wrap will stick to it so the limitations are endless. PVC, Laminates, Metals, Plastics, Painted Walls, Tiles and much more. Bare Wood Like MDF and Ply need to be sealed before wrapping. |
Can an adhesive Primer be used with the Vinyl? As this vinyl is thicker than most films an adhesive promoter can be used to secure the vinyl in areas where there might be tension or on the edges. Most of our customers use 3M 94 Primer which you can apply to these areas in a thin line of coating and it drys in a few seconds. This will bond the vinyl more securely. Unfortunately we cannot ship this as we only ship by air and it is flammable liquid but it should be widely available in your country online. |